Dr. Maya Ivanova is an Assistant Professor in Tourism and Hospitality in Varna University of Management and certified IATA/UFTAA instructor. She serves as Editorial assistant of the European Journal of Tourism Research and has over 20 publications on hotel chains, sustainability, sharing economy. Her interests include tour operations, aviation, hotel chains, hotel management. With more than 10 years of professional experience as tour operator, Dr. Ivanova successfully trains industry professionals in Management and marketing of travel agencies, Customer service in travel agencies, Event management, Hotel marketing. In 2015 she was lecturer at the largest event for tourism professionals in Bulgaria – Travel Academy.
Together with Prof. Stanislav Ivanov and Associate Prof. Vincent Magnini from Virginia Tech University she editted the Routledge Handbook of Hotel Chain Management (forthcoming in May 2016).